Section 01
Subscribe & Save
Do you offer auto-ship subscriptions?
Yes, we do offer auto-ship subscriptions. You can learn more about our current subscription program here.
Section 02
Discounts & Promotions
How do I apply a discount code?
Once you've clicked the cart icon, you will go through the checkout steps. On the payment page, enter your code in the field marked “Discount Code.” On a desktop screen, this field will be on the right side of your screen. On a mobile device, this field will be in a drop-down at the top of the payment page. Click “APPLY” and your discount will be deducted from the total.
Why isn't my discount code working?
There are a few possible reasons your discount code may not be working:
- Are you trying to use more than one discount code? Only one discount code can be used at a time.
- Subscriptions, promotions, and bundles are not eligible with codes since they are already discounted.
- Is there a minimum purchase required to use the promo code?
If you continue to have issues please contact us at support@teamotionstea.com with screenshots of your cart and error message so we can help troubleshoot.
Section 03
Customer Service
How do I contact customer service?
The best way to contact us is via email at support@teamotionstea.com.
We also offer limited phone support at 760-658-5331 ext. 0.